Contrary to what many might think (and many practice), the most important job of a leader is not to speak, preach, direct or advise.... The most important job of a leader is to listen. In a recent interview I did with management guru Tom Peters, he revealed the four most important words in business leadership are “What do you think?” Tom said listening should be a leader’s full-time profession. They should be the professional gatherer of input, ideas, feedback, opinion, perspective and personal experience in order to make informed, well-thought-through leadership decisions. Richard Branson once said to me, “If you are a good leader, you are a good listener.” This is true for everyone in every aspect of life, but it’s one of the most neglected skills I observe every day. I am always fascinated by how poorly people listen. There are many ways people invalidate and hurt their relations with others by their lack of listening skill. Here are a few... The Offenders. These people are the worst. They make it clear you are... CLICK HERE TO READ REST OF POST

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