Manage: Is Your Customer Service Up to Par?

Posted by rieva7 | Posted in Managing, customer service, sales | Posted on 22-06-2010 | Print This Post |
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Service is Critical to Small Business Conventional wisdom would have it that women business owners should excel in customer service. After all, we women are supposed to be tuned in to human relationships, touchy-feely and detail-oriented—all things that should make us experts at customer service, right? Apparently, wrong. According to the latest Key4Women/Forbes Insights report,“Strategies [...]

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