Service: Building a Customer-Centric Business
Posted by Guest Blogger | Posted in Marketing, customer service | Posted on 02-07-2010 |
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Tags: referrals, Repeat Customers
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The Art of Retaining Customers What does it mean to have a customer-centric business? It means much more than the old adage about how the customer is always right. That may or may not be true, but in many cases, it’s only lip service at best. What I’m talking about is building your entire business [...]
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