Service: Listening to Your Customers Is Critical

Posted by Guest Blogger | Posted in Growing, customer satisfaction, customer service | Posted on 23-07-2010 | Print This Post |
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Get Customer Feed Back for Increased Profit It may seem a little obvious, but in building a customer-centric company, you really do have to ask your customers for their help. You can’t do it in a vacuum and expect to succeed with any type of authenticity. You have to ask your customers for their feedback, [...]

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Be Your Own Santa Claus

Posted by Jeffrey Gitomer | Posted in Business, Jeffrey Gitomer, SUCCESS Experts, Santa Claus, customer satisfaction, sales tips, sales training | Posted on 23-12-2009 | Print This Post |
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In 1972, when I was studying sales and positive attitude, I watched a movie called “Challenge to America,” almost everyday. It was a story told by the great Glenn W. Turner who wrote a letter to Santa Clause every year asking for everything his wealthy cousins received. Glenn was a poor farmer’s son who never got [...] Post from: SUCCESS magazine Blog People who read this also read...Evolving from Salesperson to Trusted Advisor When I say the words trusted advisor, what words come to mind? Relationship?...It’s the last day of 2009. Find out why you didn’t meet the goals you set in January. Got goals? Millions of words have been written about goals. I’ve personally written thousands...What’s So Funny about Being Professional? There’s an old sales adage that says,...