Posted by Guest Blogger | Posted in Marketing, customer service | Posted on 30-07-2010 | 
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Earn a Reputation of Customer Satisfaction It’s one of my strongest beliefs that being customer-centric is the key to market success and growth. And the best way to drive growth through customer relationships is to build an organization that is truly customer-driven. It’s something that takes continuous focus and commitment — and leadership from the [...]
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Get Customer Feed Back for Increased Profit It may seem a little obvious, but in building a customer-centric company, you really do have to ask your customers for their help. You can’t do it in a vacuum and expect to succeed with any type of authenticity. You have to ask your customers for their feedback, [...]
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Posted by Guest Blogger | Posted in Marketing, customer service | Posted on 16-07-2010 |
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Increase Passionate Customers, Increase Profits One of the keys to having a successful business is turning casual customers into passionate customers, ones who will tell others about you, and will share their rave reviews on social media sites, in emails, and other places they connect with friends, family, and colleagues. Do you know the characteristics [...]
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Posted by Guest Blogger | Posted in Marketing, customer service | Posted on 09-07-2010 |
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Gain Referrals and You’ll Increase Profits We all have limited sales and marketing budgets, which makes rave reviews, referrals and repeat business by your current customers even more important. Your existing customers already know you are legit and able to serve their needs. Not only are they pre-disposed to buy, but research shows that repeat customers [...]
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Posted by Guest Blogger | Posted in Marketing, customer service | Posted on 02-07-2010 |
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The Art of Retaining Customers What does it mean to have a customer-centric business? It means much more than the old adage about how the customer is always right. That may or may not be true, but in many cases, it’s only lip service at best. What I’m talking about is building your entire business [...]
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